How RERA Delhi Works: Easy Guide to Registration, Complaints & Project Checks

 

Introduction

The Real Estate Regulatory Authority of Delhi (RERA Delhi) was set up in 2016 under the Real Estate (Regulation and Development) Act to bring transparency and accountability to the property sector in India’s capital. It has been a game-changer for property buyers, developers, and agents by regulating how real estate business is conducted in Delhi.

Whether you’re planning to buy a flat, sell property, register a new project, or file a complaint against a builder, the RERA Delhi online portal makes the entire process simple and accessible.

In this guide, we’ll walk you through how RERA Delhi works, including project and agent registration, complaint filing, and how to verify project status.


Who Needs to Register Under RERA Delhi?

Projects That Must Be Registered

According to RERA rules, these projects require registration:

  • Any project (residential, commercial, industrial) on land over 500 sq. meters.
  • Projects with more than 8 flats or units in all phases.
  • Projects in planned or unplanned areas, including abadi or lal dora lands.
  • Ongoing projects without registration as of May 1, 2017.

Why Registration Matters

If a project is not registered with RERA Delhi, developers are not allowed to advertise, sell, or book units. Registration also helps buyers stay informed and protected.


Benefits of RERA Registration

For Developers

  • Increases buyer trust and improves project credibility.
  • Offers legal security and reduces the risk of disputes.
  • Makes access to funding and approvals smoother.
  • Boosts brand image in a competitive market.

For Buyers

  • Full access to project details like layout plans, timelines, approvals.
  • Legal protection in case of delays or fraud.
  • Option to file a formal complaint through the RERA portal.


How Builders Can Register a Project on RERA Delhi

Here’s how developers can register a new project online:

Step 1: Go to the RERA Portal

Visit rera.delhi.gov.in and click on ‘Register as Promoter/Project’.

Step 2: Create an Account

Select whether you’re an individual or a company and follow the user guide provided on the site.

Step 3: Fill Promoter Profile

Enter personal or company details, upload documents like PAN, Aadhaar, and audit reports, and verify through OTP.

Step 4: Add Project Info

Provide project name, type, land details, building plan, number of flats, and construction stages.

Step 5: Submit Team and Documents

Add details of your team (engineer, architect, CA) and upload project approvals, ownership papers, and brochures.

Step 6: Pay the Registration Fee

Pay online through the payment gateway to complete the process.


How Real Estate Agents Can Register

Step-by-Step Process

1. Go to ‘Register as Agent’ under the Online Registration tab.

2. Fill in personal details and upload required documents.

3. Submit the form and check status under the ‘Real Estate Agents’ section.

Buyers can also use this section to verify if an agent is RERA-approved.


How to Check If a Project is RERA Registered

Before buying a property, it's essential to verify its RERA status:

Step 1: Visit the Portal

Click on ‘Projects’ > ‘List of Registered Projects’ on the homepage.

Step 2: Find Your Project

Search by project name, builder, or location to see registration details.

Why It’s Important

  • Confirms if the project is legally approved.
  • Helps check for any complaints filed.
  • Ensures timely delivery and compliance with regulations.


How to File a Complaint on RERA Delhi

Facing issues with a project or builder? You can file a formal complaint:

Step 1: Register as a Buyer

Click on ‘Register as Buyer’, provide your details, and verify using OTP.

Step 2: Submit the Complaint

Choose between Form M (Regulatory Authority) or Form N (Adjudicating Officer) and explain your issue in detail.


How to Track a Complaint

Want to know the status of your filed complaint?

1. Click on ‘Cases Before Authority’ on the homepage.

2. Choose the relevant case category (suo moto, project-related, etc.).

3. View your case status under ‘Cases Against Registered Projects’.

This makes the process transparent and keeps you informed at every step.


RERA Delhi Contact Info


How RERA Delhi Has Changed Real Estate

For Buyers

  • Clear access to verified project details
  • Legal protection from project delays
  • Confidence in property transactions

For Developers

  • Better reputation and trust in the market
  • Simplified process of approvals and documentation
  • Fewer legal conflicts

For Agents

  • Formal recognition and increased professionalism
  • Easier access to verified listings
  • Greater transparency with clients


Conclusion

RERA Delhi is now the backbone of the property market in the capital, offering a reliable and transparent system for property dealings. Whether you're a first-time homebuyer, a seasoned builder, or a real estate agent, understanding and using the RERA Delhi platform can help you stay protected and informed.

By encouraging fair practices and digital access to all project details, RERA Delhi has made buying and selling real estate in the city much safer and more efficient. Don’t skip these checks before investing in property it could save you time, money, and stress.


Frequently Asked Questions (FAQs)

1. Is RERA registration mandatory in Delhi?
Yes, almost all real estate projects must be registered under RERA Delhi.

2. Can I trust a project that’s not RERA registered?
No, it’s risky to invest in unregistered projects as there’s no legal protection.

3. How do I check if a builder is registered under RERA Delhi?
Visit the ‘Real Estate Agents’ section on the RERA Delhi website.

4. What if the project I bought into gets delayed?
You can file a complaint and RERA can take action against the developer.

5. Can I file a complaint against a non-registered project?
Yes, complaints can be filed against both registered and non-registered projects.

6. How long does it take for RERA to resolve complaints?
Usually within 60 days, though complex cases may take longer.

7. What documents should I verify before buying a RERA project?
Check RERA certificate, layout plan, and timeline of possession.

8. What is the fee to file a complaint with RERA Delhi?
The standard fee is ₹1,000 much cheaper than legal proceedings.

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